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Consumer Review Index (CRI) – Top 5 Insurers

Reported as at Wed, October 18 2017

Based on a total of 776 reviews Weekly movement indicator


Review statistics

Reported as at Wed, October 18 2017

Viewed 4455
Started 1872
Completed 776
Completion rate 42%
Average time to complete 01:35
Call back requests 8
Resolved issues 7
Pending issues 1
Average time to resolve issue 68.8 day(s)

Respondent profile

Reported as at Wed, October 18 2017
Based on a total of 776 reviews

Gender
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heatmap

Reported as at Wed, October 18 2017
Based on a total of 776 reviews

Overall

58.99% consumers would renew coverage with the same company.
59.15% consumers would recommend their insurer to others.

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Your opinion mattersREVIEW NOW

Consumer Review Index (CRI) - Top 5 Insurers

Reported as at Wed, October 18 2017

Based on a total of 776 reviews Weekly movement indicator