MENU

You are visitor number “17710”

Your opinion mattersREVIEW NOW

Consumer Review Index (CRI) – Top 5 Insurers

Reported as at Mon, December 11 2017

Based on a total of 777 reviews Weekly movement indicator


Review statistics

Reported as at Mon, December 11 2017

Viewed 4517
Started 1876
Completed 777
Completion rate 42%
Average time to complete 01:36
Call back requests 9
Resolved issues 7
Pending issues 2
Average time to resolve issue 68.6 day(s)

Respondent profile

Reported as at Mon, December 11 2017
Based on a total of 777 reviews

Gender
Age
Location
Ethnicity
Products
Channel

heatmap

Reported as at Mon, December 11 2017
Based on a total of 777 reviews

Overall

58.91% consumers would renew coverage with the same company.
59.07% consumers would recommend their insurer to others.

Now Trending

2017 Dec 06
Upcoming:

"InsureTech MENA 2017" by "World Arena Group"

2017 Nov 22
Upcoming:

"4th Middle East Insurance Industry Awards" by "Middle East Insurance Review"

2017 Nov 08
Upcoming:

"Health Insurance Conference: Leading changes from Curative to Preventive" by "Emirates Insurance Association and Gulf Insurance Federation"

2017 Oct 18
Past:

"Gulf Insurance Forum" by "Emirates Insurance Association and Gulf Insurance Federation"

2017 Oct 10
Your opinion mattersREVIEW NOW

Consumer Review Index (CRI) - Top 5 Insurers

Reported as at Mon, December 11 2017

Based on a total of 777 reviews Weekly movement indicator