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Consumer Review Index (CRI) – Top 5 Insurers

Reported as at Thu, May 25 2017

Based on a total of 573 reviews Weekly movement indicator

Review statistics

Reported as at Thu, May 25 2017

Viewed 4026
Started 1646
Completed 573
Completion rate 35%
Average time to complete 01:48
Call back requests 8
Resolved issues 7
Pending issues 1
Average time to resolve issue 50.5 day(s)

Respondent profile

Reported as at Thu, May 25 2017
Based on a total of 573 reviews

Gender
Age
Location
Ethnicity
Products
Channel

heatmap

Reported as at Thu, May 25 2017
Based on a total of 573 reviews

Overall

60.21% consumers would renew coverage with the same company.
59.99% consumers would recommend their insurer to others.

In The News

“Dar Al Takaful carries out rights issue to raise capital”

Thu, April 27th, 2017

Dar Al Takaful, listed on the ...

“New system to simplify insurance billing by 2018”

Thu, April 20th, 2017

Refined Diagnostic Related Gro...

“InsurTech start-up eyes low to middle income groups”

Mon, April 17th, 2017

UAE-based InsurTech company De...

“Takaful firms expected to look to motor business”

Thu, April 13th, 2017

Islamic insurers in the UAE ar...

“Regulations on life and family takaful soon: UAE Insurance Authority”

Wed, April 12th, 2017

The UAE Insurance Authority (I...

New Releases

“The Work Ahead”

Thu, March 30th, 2017

The Work Ahead is a...

“UAE: Preliminary Insurance Disclosures 2016”

Mon, February 20th, 2017

Market Overview ...

Now Trending

2017 Apr 12
Past:

"InsurTech Integrated 2017" by "Middle East Global Advisors"

2017 Mar 13
Past:

"Insurance Innovations 2017" by "Fleming Events"

2017 Feb 28
Past:

"Dubai World Insurance Congress" by "Global ReInsurance and DIFC"

2017 Feb 20
2017 Jan 16
Past:

"Annual Health Awards 2017" by "Health Magazine"

Your opinion mattersREVIEW NOW

Consumer Review Index (CRI) - Top 5 Insurers

Reported as at Thu, May 25 2017

Based on a total of 573 reviews Weekly movement indicator